Management Tools

1. Operations & Management

Effective hotel management will ensure your hotel stays in business and grow over time. Think of your hotel as an ecosystem that will get healthier the better staff you hire. Our outstanding team includes well-selected experts in the field to uplift your hotel and turn things upside down in your interest’s favor. It includes: General Management and Staffing Property Management System Operating Procedures Green Initiatives Guest Experience Guest Feedback Training

2. Revenue Management

Seek our help to optimize your hotel’s revenue results! With our excellent revenue managers team, we uncover the hidden revenue potential of your hotels and resorts. Revenue Management Enhancement: We challenge the status quo! Our team looks beyond top-line revenue! They incorporate the cost of distribution into our strategy, monitoring the revenue per available room (RevPar) to find the right pricing mix to enhance income and compete in today’s turbulent economy.

3. Quality Control Services

“Quality in a service or product is not what you put into it. It’s what the customer gets out of it.” Giving your guests the upper hand will steer your business towards success. We implement a set of measures to ensure that the Quality of services or products matches the industry touchstone, meeting your customer’s requirements. Here’s is a list of our super useful tools: -Guest Feedback Program -Safety Audits -Manager on Duty Program -Employee Survey Program

4. Sales & Marketing

We set the foundations for boosting hotel sales! Without a cohesive plan, properties can miss key revenue generation opportunities and lose guests to the competition. That’s why we use a multi-faceted approach for sales and marketing initiatives to ensure our partners’ long-term success. When it comes to setting a proper full business plan, please leave it to the experts.

5. Marketing Campaigns & Strategies

Developing workable marketing strategies for your hotel business is a challenge that needs to be tackled with high proficiency. Our Hospitality Management geniuses will develop cohesive online marketing campaigns and strategies to help your properties succeed in the competitive digital world. It means more potential guests and customers alike will be impacted by your brand wherever and however, they choose to research, plan, and book their trips. Our marketing services include: Custom and Brand Website Design & Development Website Search Engine Optimization (SEO) Search Engine Marketing (SEM) through Pay-per-click Advertising Strategic Partnership Marketing E-mail Marketing Social Networking Blogging Web 2.0 Analysis and Consulting

6. Expense Controls

Any Savvy hotel staff should be on the lookout for ways to reduce costs while continuing to delight customers. It’s a hard equation to maintain, but we are for the challenge! Our experts can do wonders such as: Review schedules and staffing levels compared to business demands and implement efficiencies to reduce labor costs where possible. Review conservation efforts and execute procedures and improvements to reduce consumption. It also includes: Labor Energy Consumption Purchasing Housekeeping Preventative Maintenance(PM) Room Care Program Facility

7. Financial Services

We offer more than two decades of hotel accounting experience! Our staff works directly with the corporate accounting department members to ensure that the following are diligently performed: Daily income verification and reconciliation Weekly account payables Petty cash reimbursements Payroll processing Monthly Profit & Loss (P&L) Statement and Balance Sheet production Capital expenditure budget Cash flow statement

8. Hotel Dining Operations

Hotel dining is emerging as a cornerstone for many businesses, and it’s time to capitalize on its full potential. Our hotel department understands the significance of operating a hotel’s food and beverage outlets to achieve profitability and exceptional guest satisfaction. It’s a combination of Strategic restaurant partnerships and a knowledgeable operations team that provides the expertise needed to maximize profits and focus on critical matters creating a successful culinary operation. It includes: Concept design and menu planning Staffing and training personnel Cost control and pricing Targeted marketing and sale

9. Human Resources

In the hospitality industry, one of the most significant difficulties is employee retention and satisfaction. Reputation makes or breaks businesses in the hospitality industry, and with customer service as the crux of the industry, the employees are on the front lines. No matter what type of property you own, managing human resources is essential to your organization’s growth. We help properties identify the best pool of candidates and assist with training programs, payroll, and benefits packages.

Please feel free to send us an email or even give us a call. We are always here for you!